Handcrafted with Care

  • Disclaimer

    The below information applies only to garments labeled as handmade. These pieces are exclusively handmade to order. Once you place your order, your garment is crafted especially for YOU, with exceptional care and attention to detail.

Track your Order

Track Your Order

Want to know where your NIYA order is? You're just a few clicks away.

Option 1: Use Your Tracking ID

Once your order is shipped, you will receive a tracking ID and link via email and/or SMS. Simply click the link or enter your tracking ID on our delivery partner's website to view real-time updates.

If you haven’t received your tracking ID yet, don’t worry — we usually dispatch within 1–3 business days of order confirmation.

Option 2: Need Help?

If you're unable to locate your tracking details or need assistance, please email us at support@niya.com with the following:

  • Your Order Number

  • The Name and Phone Number used while ordering

Our support team will get back to you within 24–48 hours with an update.

Shipping Timeframes

  • Within India: 3–7 business days

  • Remote or rural areas: May take a little longer depending on courier service availability

Thank you for shopping with NIYA. We appreciate your patience and promise to get your order to you as soon as possible.